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BB gets A+ from BBB

August 1, 2011 –

Have you ever interacted with Beachbody Customer Service? If you have, you will not be surprised to hear that Beachbody has been given an A+ by the Better Business Bureau. I have had occasional issues over the years.

1) My “earned” Insanity shirt came with a defect. I sent an email and received in a new one in days.

2) When I ordered 1-on-1, Volume 2 the outside case had come apart. I sent an email and received a new one in days.

I always get my questions answered quickly and to a satisfactory resolution. This is well deserved!

If this isn’t enough, Beachbody was actually inducted into the BBB Hall of Fame! You can read the full news below from Carl Daikeler’s blog. You can also see it at the source HERE. This organization continues to set new bars and exceed expectations.

Beachbody Inducted Into The Better Business Bureau’s Hall Of Fame!

July 26th, 2011

This just in! Beachbody has just been inducted into the Better Business Bureau’s Hall of Fame by maintaining a record of no outstanding complaints for three years prior to May 2011!

The tireless efforts of everyone at Beachbody have enabled us to become a Hall of Fame Member, but a special nod goes to our Customer Relations Group. These amazing people are on the front lines day in and day out, taking care of every call and concern. (Fun Fact: Year to date in 2011, they have handled over 1.3 million calls!) Their expert handling of our 60,000+ Coaches and tens of thousands of customers has allowed us to achieve and, more importantly, maintain an “A+” rating since Fall 2010.

So whether you’re calling to place an order or you have a question or concern, when you call into Customer Relations or Coach Relations, know that you are truly talking to the best of the best. We’re extremely proud of our “A+” rating as it reflects our commitment to delivering world class customer service that accompanies the high quality products we produce.

Our Core Purpose remains “Help people achieve their goals and enjoy a healthy, fulfilling life.”

We’re all about people helping people and this latest accolade proves we’re on the right track as we look forward to helping more people transform their health and achieve amazing results.

Congrats, Beachbody!

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